FAQS FOR THE YOUTH VOLUNTEER PROGRAMME
Below is a list of questions and answers for the Youth Volunteer Programme (the Programme). If you have any further inquiries, please reach Hong Kong International Film Festival Society (the Society) at email@example.com
Part I: Qualifications/ Requirements
Q: Who is eligible for enrolling in the Youth Volunteer Programme of the Jockey Club Cine Academy?
A: To be a Youth Volunteer, the applicant should possess the following qualifications and requirements:
- Applicants must be aged between 15 and 25
- Currently enrolled in a FULL-TIME course offered by a recognised institution in Hong Kong
- Proficient in Cantonese and English; knowledge in foreign languages is definitely an advantage
- Committed to attend the interview, training session and practicum between October of the current year to
August of the following year;
- Committed to volunteer for around 30 service hours before and during the 37th Hong Kong International Film
Festival. Shifts are flexible and mostly in 4 -6 hours per session.
Q: Can overseas visitors, local residing expatriates and people with disabilities apply to be Youth Volunteers?
A: Anyone who fulfils the basic qualifications is eligible to apply. However, you must attend and obtain the right to abode in Hong Kong during the interview, training and service period. The applicant is responsible for all costs including travel, accommodation and expenses, etc. during the interview and training period. During your service period, transportation fee by public transportation (except taxi) will be covered. Meal allowance will be provided.
Q: Can people with disabilities apply to be Youth Volunteers?
A: In compliance with the Disability Discrimination Ordinance (Chapter 487) which seeks to ensure equal opportunities for people with disabilities so as to facilitate their integration into the community, anyone who fulfils the basic qualifications listed above is eligible to apply.
Q: If I become 26 years old after the enrolment deadline, am I still eligible for the Programme?
A: Applicants must meet all the requirements stated clearly in this application. Anyone who is 15-25 years old upon his/her submission is eligible to apply; the applicant's age is determined by the date when the application is submitted.
Q: If I graduate or complete my studies after the enrolment deadline but before the volunteer service starts, can I still apply to be a Volunteer?
A: The application is taken as eligible if you are enrolled in a full-time course offered by a recognised institution in Hong Kong upon your submission.
Part II: Applications
Q: When are the enrolment period and the interview for the Programme?
A: The enrolment period is from 1 to 30 September 2012. The selection interview will be conducted tentatively in October 2012.
Q: Apart from online application, can I apply through email, post or fax?
A: To facilitate data collection, only online application is accepted. No applications handed in by person, via mail, email or fax will be accepted.
Q: What happens if I submit an online application but do not complete all required sections?
A: Online applications that are incomplete will not be considered. Please be sure that all sections of your online application are completed prior to clicking on the "Submit" button.
Q: Is it necessary for me to apply the Programme via school to get nomination?
A: No nomination is required.
Part III: Interview
Q: Will all the applicants be interviewed?
A: No, only short-listed applicants will be interviewed.
Q: How will the interview be conducted?
A: The interview will be initially conducted in the form of group interview and each session lasts approximately 45 minutes. Individual interviews will be conducted if necessary.
Q: Is it necessary to attend the interview to become a Youth Volunteer?
A: All short-listed applicants have to attend the interview.
Q: What are the selection criteria in the interview?
A: Regarding the selection criteria, please refer to the Qualifications and Requirements for Applicants stated at the enrolment form. An interview panel will select the candidates according to their language skills, personality, previous experience as volunteer, availability during the service etc. The Society reserves all rights in selecting suitable volunteers and the decision by the Society is final.
Q: If I have not been invited to the interview, do I still have chance to volunteer?
A: Applicant will be placed on waiting list if you are not being chosen for interview.
Q: Do I need to bring anything to the interview?
A: For those short-listed applicants, please bring along a recent photograph of yourself, as well as proof of student I.D. of local school, college and university to the interview. For applicants below 18 years of age, you are required to bring along the parent/ guardian consent form (which will be attached with the interview notification email).
Q: When will the result of the interview be announced?
A: The result of interview will be announced in late October. Notifications will be sent to both successful and unsuccessful applicants via email.
Part IV: Training
Q: Is it compulsory to attend all trainings to become a Volunteer?
A: All applicants must attend all arranged trainings to become volunteers. Once the training time and venue are confirmed (tentatively scheduled in November), the Society will notify volunteers through email.
Q: What is the training for? If I do not attend the training, am I still eligible to become a Volunteer?
A: To ensure volunteers are equipped with a thorough knowledge of the Film Festival and transferable skills before their service, training session will be provided. Since volunteers are obligated to attend the training tutorials, for those who fail to attend, the Society will reserve the decision on whether to arrange the volunteers to participate in the practicum.
Part V: Service
Q: Can I apply for the service which I am interested in but do not possess any previous experience?
A: The Society welcomes volunteers to choose their service preference according to your skills and personal interests. Even if you might be inexperienced in particular area; professional trainings will be conducted by our staff of the Society. However, some services may require specific technical skills, the Society will make special arrangement accordingly.
Q: What kind of service aspects does the programme include?
A: The programme includes 3 main categories of service, i.e. Marketing, Operations and Programming.
Q: Will I be deployed in volunteer service of more than one service area?
A: Volunteer can apply for services from all kinds of area. However, the situation may vary depending on the actual operation needs during festivals and the number of volunteers required.
Q: When will I be informed of the service schedule?
A: The latest information on the service schedule for all the supporting works during pre-event and film festival will be sent to the volunteers once available (one to two weeks prior to the service).
Q: What if I can't make the scheduled shifts of my volunteer service?
A: If the volunteer is unable to make the scheduled shifts, you should inform the Society as soon as possible for finding replacement to cover the shift.
Q: What are the duties for volunteers?
A: Volunteers will be involved in all aspects of the Festival from frontline duties, hospitality duties, marketing events coordination works, film traffic and screening coordination, website management, ticketing to answering enquiries hotline etc. under the supervision of staff of the Society. You could refer to the online application form for the detailed job descriptions.
Q: Can I choose my service time slots and serve more hours than the Programme requires?
A: Yes, you can choose your service time slots and serve more hours than the Programme requires (approximately 30 hours); however, you should balance such with the amount of your rest time.
Part VI: Others
Q: What means will the Society adopted to communicate with the volunteers?
A: Most of the news regarding the Programme, including the interview invitations, training arrangements, service notifications, or HKIFF related publications will be circulated via email to the registered email account. Please provide a valid personalized email address and make it a regular habit to check the mailbox.
Q: What benefits can volunteers enjoy?
A: Volunteers will:
- Gain invaluable insight into the behind-the-scenes look at the Festival's operations. This rare opportunity
enables the youth to contribute to the arts community and experience the entire scope of transferable skills
from marketing, event operation and film programming. Volunteers will enjoy opportunity to improve the
quality of art appreciation skills through work and services;
- Be professionally trained. Through training and practicum, you will be equipped with knowledge and skills to
support the running of large-scale cultural events;
- Receive travel allowance and meal allowance during the service period;
- Receive a volunteer uniform;
- Receive insurance during the service period; and
- Receive an attendance certificate when the required training courses and a minimum of 30 service hours are
completed with satisfactory performance
Q: How do I notify the Society of a change in address/ email address/ incorrect personal data submission?
A: Please send the updated information together with your name and ID number to firstname.lastname@example.org.
Q: What should I do if I need to resign from the Programme after being selected?
A: Volunteers should send a formal resignation letter to the Society, but you are recommended to consider your availability and commitment before joining and treasure this valuable opportunity once being accepted into the Programme.